Higher Standard In Professional Education
Please explore following support tutorials/playlist for over 35 common support related solutions
Just click on play list arrow and select your topic from drop down list to play
Registered students are encouraged to access their respective OLMS course site for faster and program specific support and response or use the following general support Q & A based answers/video support tutorials.
L.A.P.E.C.–P.D.L.E.S. does not offer general or technical support via telephone or email without students applying the following procedures, or receiving a mandatory support form.
At L.A.P.E.C. we are always very serious about providing accurate, to-the-point required support to current or past student(s), as soon as possible. A prompt and accurate reply is possible only when we have accurate and to-the-point information from students.
To resolve any support-related inquiry (24/7) in minimum time we have provided every possible answer to general questions via the following Q & A.
Support for instructors is available between 8 AM-8 PM EST Monday to Friday. (Please refer to secure course page on LAPEC OLMS for directions)
Common Q & A
Q - Who owns L.A.P.E.C.?
A - L.A.P.E.C. is independently owned and operated by its directors and shareholders. Please visit the administration link available on the “Contact us” and “About us” pages for complete details.
Q - What kind of courses/programs are offered by L.A.P.E.C.?
A - L.A.P.E.C.’s primary educational model is based on legal and professional education, not only for lawyers and other legal professionals, but also for all occupations and professions who need to update their career. Please visit our main website and program links related to your desired career for full details.
Q - Is L.A.P.E.C. a government-approved college?
A - The Ministry of Training, Colleges and Universities (Ontario) consents to the use of the word "college" in the name indicated on or website. Please visit the about us link for more details about corporate and accreditation status.
Q - Can L.A.P.E.C. offer admission to international students?
A - L.A.P.E.C. may entertain international student applications from within Canada for classes starting Fall 2016. Please visit the international studies link for more details.
Q - What are the minimum admission requirements?
Q - Can I access L.A.P.E.C. programs or courses from outside Canada?
A - Yes, with L.A.P.E.C.–P.D.L.E.S. Live Interactive Learning Modules (OLMS): All L.A.P.E.C. online course registrants are provided with a secure login, giving them access to a live webcast while the course is offered, and the ability to chat or speak with the educator directly to ask questions. This login also includes access to course video archives (within a time limit as per course policy). Course students are also provided with online access to downloadable course materials, including PDF presentations, supplementary materials and links to course-related resources.
Q - Can I register for and access any L.A.P.E.C. course/program from outside Canada, being a non-citizen or non-resident of Canada (such as a Chinese citizen from China)?
A - L.A.P.E.C. students come from various parts of Canada and the globe, with diverse backgrounds in various areas of law. Whether you are in Australia, Asia, Europe, the United States, or any other geographical location(s) where DSL level internet is available, we can deliver quality education for your intended or current scope of practice. Please visit the admission and registration criteria page for more details or visit the relevant course web page/link for program-specific admission requirements.
Q - Does L.A.P.E.C. have any branch or affiliation outside Canada?
A - A list of L.A.P.E.C. agents and related information is posted on our international student service page.
Q - For how long has L.A.P.E.C. been offering educational services?
A - L.A.P.E.C.–P.D.L.E.S. has offered CPD based legal education since October 2011.
Q - How to access L.A.P.E.C. support?
A - L.A.P.E.C.–P.D.L.E.S. does not offer general or technical support via telephone or email without student applying the procedures listed on our Refund Policies page, or receiving mandatory support form.
At L.A.P.E.C. we are always very serious about providing accurate, to-the-point required support to current or past students, as soon as possible. A prompt and accurate reply is possible only when we have accurate and to-the-point information from students.
We treat all students equally and with respect. Inquiries are handled in a sequence as they arrive in our office, and response depends upon volume at any given time.
Mandatory support ticket form-S
Please note: L.A.P.E.C. Staff does not provide or offer any personal computer or software-related technical assistance or training to members. If you still encounter problems in this situation, please try to explore a solution via the following common questions/issues. If you still face difficulty and cannot find a solution, then submit a support ticket form.
Minimum System Requirements for Distance Education
What equipment do I need to access a distance education session?
All you need are the following:
•Windows or Mac computer
•Internet connection (broadband)
•Speakers (built-in or USB headset)
Most laptop computers have speakers, but you will get much better audio quality if you use a headset or handset.
Student may use the equipment with the following configurations;